How do you create your jewels?
Ok, this is a kind of secret. But we guarantee we use real flowers collected around the world. All our materials are natural and sustainable.
We send regular DIY tips, if you are a craft lover, don't miss it and register in here
Can you realize personalized jewels?
Of course we can. You just need to send us a request through this form.
Why do I need to create an account to buy from DreamCatcher Lab?
Because this helps us to provide a better and safer service. You can for example log in to check your purchase history and update/add/remove shipping addresses. From our side, by knowing our customers better we can prevent fraud attempts, have a closer relationship to our community and tailor our products on your preferences.
Here you find average shipping times for different destinations:
- Spain: 3-6 business days
- Europe/United States/Canada: 5-8 business days to capital cities, 10-16 business days to any other city
- Rest of the world: from 10-16 business days
All orders up tp 10€/11$ are shipped with Registered Shipping Mail with proof of delivery through recipient's or authorised person's signature. In case your mail is not received by the recipient, a note is left at his/her address informing the recipient can pick up its mail at a Post Office.
Express Shipping mail is used for faster delivery, it arrives at its destination in less than one week and four working days for main cities in United States/Canada and Europe.
How can I trace my delivery?
You can trace delivery status through after 3 days of shipping notification at this page. Once it get in your country in about 5 days, you can check it in your own country post services website.
There is also another suitable free platform in english, AfterShip, to track it from the day of shipping till the moment of delivery.
How much does shipping cost?
- Registered shipping: 3,5€ to Spain, 5€ to the rest of the world (2 € to everywhere for carts lower than 10 €)
- Express shipping: 12€ (available only for United States/Canada and Europe)
Free shipping is available in the following cases:
- for all orders over 100€
- if you're getting married and you asked us personalized jewels for the ceremony (read here for more details)
Additionally, from time to time, we issue promo codes to get free shipping. Subscribe to our newsletter to keep updated!
Can I exchange a product or ask a refund?Yes, under certain conditions. Have a look to our refund and return policy here.
Are my personal data safe on DreamCatcher Lab?
Are you getting married? Don't panic, you are in the right place! Make your celebrations unique by sending us a custom request.
We can help you to create special memory gifts for your guests from our collection or we can design a personalised line of jewels for the bride & the groom, wedding witnesses and bridesmaids or even all guests.
Every bride wants to plan an unforgettable wedding day! Get inspired by very cool wedding ideas that will make your day truly unique, let's create together gorgeous wedding bombonnières. Get in touch with us here
Do you prefer special items inspired by flowers and nature or something more vintage and shabby chic? No problem, just send us a few lines and we'll create something special for you.
From our side, the least we can do is granting free shipping for your wedding customization request. We're looking forward to make your day unforgettable!
We'll be happy to create a unique design for you. For custom orders, please use this form
Select a currency from main menu by clicking the button that shows multiple currencies in a drop-down list, on the upper right side of the screen in Home Page.
Exchange rates used are refreshed twice a day based on the rates at XE.com. Although rates are automatically scheduled to be updated at 00:00 GMT and 07:00 GMT, the updates might take place up to a couple of hours after their scheduled time. Rates are more for reference rather than being an accurate conversion.
DreamCatcher Lab will always process orders in EUR as our operating currency.